Shipping Policy

Nex Travel Inc. Shipping Policy

Effective Date: April 29th, 2025

At Nex Travel Inc., we strive to ensure your orders are delivered in a timely and efficient manner. Please review our Shipping Policy below for detailed information about our shipping procedures, options, and timelines.

Domestic Shipping

Processing Time

• Orders are typically processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. 

• You will receive another notification when your order has shipped.

Shipping Rates and Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• We offer the following shipping options:

•   Standard Shipping (5-7 business days)

•   Expedited Shipping (2-3 business days)

•   Overnight Shipping (1 business day)

• Free Shipping

• From time to time, we may offer free shipping on orders over a determined dollar amount to all customers in the U.S.

 

International Shipping

Processing Time

• International orders are typically processed within 2-5 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification when your order has shipped.

Shipping Rates and Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• We offer various international shipping options with different delivery times. Specific options and estimated delivery times will be displayed at checkout based on your location.

Customs, Duties, and Taxes

• Nex Travel Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Pre-Orders and Out-of-Stock Items

Pre-Orders

• We offer pre-orders for select products. If you place a pre-order, the estimated date or period when the product will be available will be displayed on the product page.

• Pre-orders are processed and shipped as soon as the product becomes available. You will receive a notification when your pre-ordered item has shipped.

• Please note that the estimated availability date is subject to change. We will notify you of any significant changes to the expected ship date.

Out-of-Stock Items

• If a product is out of stock but available for continued purchase, the estimated date or period when the product will be back in stock will be displayed on the product page.

• Orders for out-of-stock items will be processed and shipped as soon as the product becomes available. You will receive a notification when your item has shipped.

 

Order Tracking

• Once your order has shipped, you will receive an email notification with a tracking number. You can track your order using the link provided in the email.

 

Shipping to P.O. Boxes

• We do not ship to P.O. boxes. Please provide a valid residential or commercial address for delivery.

Shipping Restrictions

• We currently do not ship to certain countries due to restrictions. If your country is not available at checkout, we are unable to ship to your location at this time.

 

Delays and Issues

Unexpected Delays

• Please note that delivery times may be affected by factors beyond our control, such as shipping carrier delays, customs processing times, or other unforeseen circumstances. We will do our best to inform you of any significant delays.

Lost or Stolen Packages

• Nex Travel Inc. is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If your package is lost or stolen, please contact the carrier directly for assistance.

Address Errors

• Please ensure that all shipping information is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, please contact us immediately at hello@meetnex.com.

 

Returns and Exchanges

• For information on returns and exchanges, please refer to our Refund Policy.

 

Contact Us

If you have any questions or need further assistance, please contact our customer service team at support@meetnex.com.

Thank you for choosing Nex Travel Inc.. We appreciate your business and are committed to providing you with an exceptional shipping experience.