Request Returns | Trade In Products | Submit Warranty Claims

Hawaii Edition luggage is being discontinued. We will never run another promo like this again.

Carrello

Il tuo carrello è vuoto

Return, Trade-In, Warranty and General Questions

Please use our live chat widget on the lower right corner to submit all requests or get in touch with us for PR and investor inquiries.

Million Mile Care Program

Return, trade in and warranty for a million miles.

Carbon-Neutral Free Shipping

We donate $0.25/order to fund environmental startups.

Nexperience Collection

Nex refurbishes pre-loved luggage and bags, allowing you to travel sustainably.