Nex Travel Inc.

Terms & Conditions

Terms of Service and Conditions of Purchase (“Terms”)
Last updated: May 20th, 2025

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These Terms apply to the websites operated by Nex Travel Inc., its subsidiaries, affiliates, directors, officers, employees, and agents (collectively referred to as “Nex”). These Terms govern your access to and use of our websites, apps, and other technologies on which these Terms reside (each a “Site” and, collectively, the “Sites”), and the features, loyalty and other programs, Products and services offered on or in connection with them (collectively with the Sites, the “Services”). These Terms set forth a legally binding agreement between you and Nex. Throughout the site, the terms “we”, “us” and “our” refer to Nex.

Please read these Terms carefully before using the Services, including to make a purchase. By accessing or using the Services you agree to be bound by these Terms and all the terms and policies incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Services. Your use of the any Service constitutes your acknowledgement that you have the legal authority to bind yourself or any party you represent to, and your acceptance of, these Terms.

Note that Section 15 of these Terms contains a mandatory arbitration provision that requires Nex and you to use binding arbitration on an individual basis and limits the remedies available to Nex and you in the event of certain disputes. By agreeing to these Terms, Nex and you are giving up our rights to bring our disputes before a jury or as a member of a class action.

1. Changes to these Terms

Nex reserves the right to change or modify these Terms at any time and in our sole discretion. If we make material changes to these Terms, we will provide notice of such changes, such as by sending you an email notification or providing notice through the Sites. By continuing to access or use the Services in any way after such notice has been provided, you confirm your acceptance of the revised Terms and all the terms and policies incorporated therein by reference. We encourage you to review the Terms frequently to ensure that you understand the terms and conditions that apply when you access or use the Services or make an order (“Order”). If you do not agree to the revised Terms, you are free to reject them and will not be able to access or use the Services.

2. Eligibility

The Services are not targeted toward or intended for use by anyone under the age of 18. By using the Services, you represent and warrant that you (a) are 18 years of age or older, (b) have not been previously suspended or removed from the Services, or engaged in any activity that could result in suspension or removal from the Services, (c) do not have more than one Nex account, and (d) have full power and authority to enter into these Terms and in so doing will not violate any other agreement to which you are a party.

3. Ownership of the Sites and Services

The Sites, and any Services performed, provided, or enabled by or through the Sites, including all Content (defined below) contained on the Sites is owned, controlled, or licensed by or to Nex, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. The unauthorized copying, displaying, selling, distributing, or other use of any Content is a violation of the law. Except as expressly provided herein, you are not permitted to copy, reproduce, republish, upload, post, publicly display, transmit or distribute any Content to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Nex’ express prior written consent. Permission is granted to electronically copy and to print in hard copy portions of the Content solely for your personal, non-commercial, and non-competitive, use. Any other use of Content without the prior written permission of Nex is strictly prohibited. “Content” means all content and materials contained within the Services, including without limitation, the Nex logos and all designs, all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof.

4. Your License to Use Our Services

Nex grants you a limited, nonexclusive, non-transferrable, revocable license to use portions of the Services solely for your own private, non-commercial purposes only and solely in accordance with these Terms. Unless explicitly stated by us, nothing in these Terms shall be construed as conferring any right or license to any patent, trademark, copyright, or other proprietary rights of Nex or any third party, whether by estoppel, implication or otherwise. This license is revocable at any time. Notwithstanding anything to the contrary in these Terms, the Services and Content may include software components provided by Nex or a third party that are subject to separate license terms, in which case those license terms will govern such software components. You acknowledge that any reliance on the Services or any Content will be at your own risk. You expressly agree that you will use the Services and Content only for the purposes permitted herein, that all information you submit is accurate and otherwise complies with these Terms, and that you will promptly notify Nex if any of your information changes. Nex makes no representation that the Services or Content is appropriate or available for use in particular locations.

5. Acceptable Use of the Services

Your use of our Services is subject to restrictions intended to protect the rights of Nex’ and others. You may not use the Services or any Content for any purpose that is unlawful or prohibited by this Agreement, or to solicit the performance of any illegal activity or other activity which infringes the rights of Nex or others. You also agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the Services or any transaction being conducted using the Services, or with any other person’s use of the Services. You agree that you will not violate any law, contract, intellectual property or other third party right or commit a tort, and that you are solely responsible for your conduct, while accessing or using the Services.

You agree that you will abide by these Terms and will not:

• Engage in any harassing, threatening, intimidating, predatory or doxing conduct.
• use or attempt to use another account without authorization from the account administrator and Nex.
• use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services or that could damage, disable, overburden, or impair the functioning of the Services in any manner.
• reverse engineer any aspect of the Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any Content.
• attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of the Services that you are not authorized to access.
• develop any third-party applications that interact with the Services without our prior written consent; use any robot, spider, crawler, scraper, script, browser extension, offline reader or other automated means or interface not authorized by us to access the Services, extract data, or otherwise interfere with or modify the rendering of Site pages or functionality; or
• bypass or ignore instructions contained in the robots.txt file, that controls all automated access to the Services.

Nex reserves the right to bar and/or prevent any prohibited use of the Site.

6. Accounts, Passwords and Security

Certain features of the Services may require you to open an account, including setting up a username and password (referred to as your “credentials”). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your credentials, and for all activity that occurs under your account because of your failing to keep this information secure and confidential. You agree to notify Nex immediately of any unauthorized use of your account credentials or unauthorized activity on your account. You may be held liable for losses incurred by Nex or any other user of or visitor to the Services due to someone else using your credentials or account because of your failing to keep your account information secure and confidential.

You are advised to create and maintain a long, complex password that is unique to this account (meaning that you do not use the same password for any other account that you have) and that you not share password with anyone else. You may not use anyone else’s credentials or account at any time without the express permission and consent of the holder of those credentials or that account. Nex will not be liable for any loss or damage arising from your failure to comply with these obligations.

7. Terms of Sale

7.1 Merchandise.

The Sites may contain listings, descriptions, and images of certain goods and services (collectively, the “Products”), made available by us or by third parties. Any Products described on the Sites are offered only in jurisdictions where they may be legally offered for sale. The information on the Sites is not an offer or solicitation by anyone in any jurisdiction in which an offer or solicitation cannot legally be made, or any person to whom it is unlawful to make a solicitation. Certain Products may not be always available for all customers. Products may be suitable for children’s use, but such Products are intended for sale to adults. It is your responsibility to ascertain and obey all applicable local, state, federal, and foreign laws (including minimum age requirements) regarding the purchase, possession, and use of any Product.

7.2 Actual Products May Vary.

The Products depicted on the Sites are sample representations of the Products. The actual size, shape, and color visible to you through the Services may vary depending on the device you are using and may not be accurate. The Products displayed through the Services can be ordered and delivered only within the U.S. and certain select countries. Products displayed through the Services may be available in select retail stores in the U.S. and certain foreign markets. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by Nex. While our goal is to provide accurate information, product packaging and material may contain more and/or different information than that provided on the Sites, including the product description, country of origin, and other information. You are advised to always read labels, warnings, directions, and other information provided with any product before using or consuming the product.

7.3 Suitability of Products.

Certain Products labeled with age restrictions or are intended for individuals of certain ages or “mature audiences” only. By ordering an age restricted item, you certify that you satisfy the age restrictions.

7.4 Pricing Information.

Nex cannot confirm the price or availability of an item until after your Order is placed. Pricing or availability errors may occur. The receipt of an Order confirmation does not constitute our acceptance of an Order or our confirmation of an offer to sell a Product. We reserve the right to cancel any Orders containing pricing or availability errors, with no further obligations to you, even after your receipt of an Order confirmation or shipping notice from us. We may, at our discretion, either contact you for instructions or cancel your Order and notify you of such cancellation. Pricing for Products may be different on our Sites than from prices available elsewhere.

7.5 Promotional Codes.

Promotional codes are void where prohibited by law. We reserve the right in our discretion to impose conditions on the offering of any promotional code. Promotional codes are not guaranteed and may expire or be discontinued with or without notice. Promotional codes may not be copied, sold, or otherwise transferred. They are not redeemable for cash and are subject to cancellation or change at any time for any reason without notice.

7.6 Not for Resale.

You may not sell or resell any Products you purchase or otherwise receive from Nex without our express permission. Nex reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or Products to be provided to you that may result in a violation of this Agreement, as determined by Nex in its sole discretion. Except where prohibited by law, Nex may limit the number of Products available for purchase.

7.7 Orders.

Some information relevant to your transaction is required for you to order and/or pay for Products. This information may include, without limitation, your payment card information (name on card, card number, expiration date, CVV, and zip code), your billing and shipping addresses. You represent and warrant that you have the legal right to use any payment card or other payment method utilized in connection with any transaction. By submitting such information, you grant to Nex and any required third parties we designate the right to provide and transmit such information for purposes of facilitating the completion of transactions initiated by you or on your behalf, and to maintain the security of the transaction. Nex reserves the right to verify any information submitted by you in connection with a transaction and you agree to use of your information for this purpose. You also authorize us to store and use the payment card as a payment method for purchases made through your account.

By confirming your purchase at the end of the checkout process, you agree to accept and pay for the Products, as well as all shipping and handling charges and applicable taxes and fees.

7.8 Shipping and Handling.

All Orders, returns, and exchanges are subject to our Shipping Policy.

7.9 Returns and Refunds.

All Orders, returns, and exchanges are subject to our Refund Policy.

8. Communication Preferences

By creating a Nex account, you also consent to receive electronic communications from Nex (e.g., via email or by posting notices to the Sites). These communications may include notices about your account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. You should maintain copies of electronic communications from us by printing a paper copy or saving an electronic copy. We may also send you promotional communications via email, including, but not limited to, newsletters, special offers, surveys and other news and information we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided therein.

Additionally, where Nex permits certain users to receive SMS communications, the Text Messaging Terms and Conditions apply.

9. User-Submitted Content/Feedback

By displaying, publishing, or otherwise posting any questions, comments, suggestions, ideas, original or creative materials or other content (“Feedback”) on or through the Services and/or providing Nex with any Feedback, you hereby grant Nex a non-exclusive, sub-licensable, worldwide, fully-paid, royalty free license to use, modify, publicly perform, publicly display, reproduce, and distribute such Feedback in any and all media now known or hereinafter developed without the requirement to make payment to you or to any third party or the need to seek any third party permission. Feedback is non-confidential and shall become the sole property of Nex. You represent and warrant that you have the right to grant the license set forth herein, and the displaying, publishing, or posting of any content you submit, and our use thereof does not and will not violate the privacy rights, publicity rights, copyrights, trademark rights, patents, contract rights or any other intellectual property rights or other rights of any person or entity.

10. Trademarks

All marks, service names, logos or slogans that may appear on the Services or Products are trademarks of Nex and may not be copied, imitated, or used, in whole or in part, without our prior written permission, in each instance. In addition, the look and feel of the Services and Products, constitute the service mark, trademark, or trade dress of Nex and may not be copied, imitated, or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, Product names and company names or logos mentioned on the Services or Products are the property of their respective owners and may not be copied, imitated, or used, in whole or in part, without the permission of the applicable trademark holder. Reference to any Products, Services, processes or other information by name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by Nex.

11. Third-Party Content and Links

We may display content, advertisements, and promotions from, and links to third parties through the Services, including in shipments with Products (collectively, “Third Party Content”). We do not control, endorse, or adopt any Third-Party Content, and we make no representations or warranties of any kind regarding such Third-Party Content, including accuracy or completeness. You acknowledge and agree that your interactions with third parties providing Third-Party Content are solely between you and such third parties, and that Nex is not responsible or liable in any manner for such interactions or Third-Party Content.

12. Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICES, AND ALL SITES, CONTENT, MATERIALS, PRODUCTS, SERVICES, FUNCTIONALITY, AND OTHER ITEMS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES, ARE PROVIDED BY NEX ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO NEX PARTY (DEFINED BELOW) MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES, SITES, OR THE CONTENT, MATERIALS, PRODUCTS, SERVICES, FUNCTIONALITY, OR OTHER ITEMS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE NEX PARTIES DISCLAIM ALL WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, THE NEX PARTIES DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED. YOU ACKNOWLEDGE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THIS SECTION 12 DOES NOT LIMIT THE TERMS OF ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF AN ITEM THAT IS SOLD BY NEX TO YOU. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS OF USE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SERVICES AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SERVICES MAY NOT BE SECURE AND MAY BE INTERCEPTED OR OTHERWISE ACCESSED BY UNAUTHORIZED PARTIES. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NO NEX PARTY IS RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOUR PROPERTY OR DATA THAT RESULTS FROM ANY MATERIALS YOU ACCESS OR DOWNLOAD FROM THE SERVICES. Some states do not allow limitations on how long an implied warranty lasts, so the foregoing limitations may not apply to you.

On certain parts of our Services, we may provide you with the ability to interact with our service providers and customer support services which utilize artificial intelligence (AI) tools. Output generated by such AI tools may contain material inaccuracies and may not reflect correct, current or complete information. Do not rely, or encourage others to rely, on any Output without independently evaluating its accuracy. NEX MAKES NO REPRESENTATIONS OR WARRANTIES AND PROVIDES NO INDEMNITIES WITH RESPECT TO AI OUTPUT.

13. Indemnity

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Nex, and our respective past, present and future employees, officers, directors, contractors, consultants, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns (individually and collectively, the “Nex Parties”), from and against all actual or alleged Nex Parties or third party claims, damages, awards, judgments, losses, liabilities, obligations, penalties, interest, fees, expenses (including, without limitation, attorneys’ fees and expenses) and costs (including, without limitation, court costs, costs of settlement and costs of pursuing indemnification and insurance), of every kind and nature whatsoever, whether known or unknown, foreseen or unforeseen, matured or not matured, or suspected or unsuspected, in law or equity, whether in tort, contract or otherwise (collectively, “Claims”), including, but not limited to, damages to property or personal injury, that are caused by, arise out of or are related to (a) your use or misuse of the Services, Content, or Products, (b) any Feedback you provide, (c) your violation of these Terms, (d) your violation of the rights of another, and (e) any third party’s use or misuse of the Services or Products provided to you. You agree to promptly notify Nex of any third-party Claims and cooperate with the Nex Parties in defending such Claims. You further agree that the Nex Parties shall have control of the defense or settlement of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Nex.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ANY NEX PARTIES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE, INCOME OR PROFITS, LOSS OF USE OR DATA, LOSS OR DIMINUTION IN VALUE OF ASSETS OR SECURITIES, OR DAMAGES FOR BUSINESS INTERRUPTION) ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS OR USE OF THE SERVICES OR CONTENT OR THE ORDER, RECEIPT OR USE OF ANY PRODUCT OR OTHERWISE RELATED TO THESE TERMS (INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY ANY USER ON ANY INFORMATION OBTAINED FROM Nex, OR FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETIONS OF FILES OR EMAILS, ERRORS, DEFECTS, BUGS, VIRUSES, TROJAN HORSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO NEX’ RECORDS, PROGRAMS OR SYSTEMS), REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), STRICT PRODUCT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).

SUBJECT TO THE FOREGOING, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, NO NEX PARTY WILL BE LIABLE FOR ANY DAMAGES IN EXCESS OF ONE HUNDRED ($100) U.S. DOLLARS.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some jurisdictions also limit disclaimers or limitations of liability for personal injury from consumer products, so this limitation may not apply to personal injury claims.

15. Binding Arbitration

PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES Nex AND YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS AND LIMITS THE MANNER IN WHICH NEX AND YOU CAN SEEK RELIEF UNDER THESE TERMS. IN PARTICULAR, NEX AND YOU AGREE TO GIVE UP OUR RIGHTS TO BRING CERTAIN DISPUTES BEFORE A JURY OR RESOLVE CERTAIN CLAIMS IN COURT OR AS A MEMBER OF A CLASS PROCEEDING.

15.1 Binding Arbitration.

For any dispute arising out of or related to these Terms or the Services, Content, or Products, except for any disputes, claims, suits, actions, causes of action, demands or proceedings arising out of or related to a violation of Section 12 or disputes in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including, without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents (each, a “Dispute”), to the extent permitted by applicable law, you and Nex agree (a) to waive your and Nex’ respective rights to have any and all Disputes resolved in a court, and (b) to waive your and Nex’ respective rights to a jury trial. Instead, you and Nex agree to arbitrate Disputes through binding arbitration. Arbitration is the referral of a Dispute to one or more persons charged with reviewing the Dispute and making a final and binding determination to resolve it instead of having the Dispute decided by a judge or jury in court.

15.2 No Class Arbitrations, Class Actions or Representative Actions.

To the extent permitted by applicable law, you and Nex agree that any Dispute is personal to you and Nex and that any Dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding. To the extent permitted by applicable law, you and Nex agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals.

15.3 Federal Arbitration Act.

You and Nex agree that these Terms affect interstate commerce and that the enforceability of this Section 15 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.

15.4 Notice; Informal Dispute Resolution.

You and Nex agree that each party will notify the other party in writing of any Dispute or any small claims dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute or small claims dispute informally. Notice to Nex shall be sent by certified mail or courier to 1417 Gundry Ave, Long Beach CA 90813. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Nex account and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute or small claims dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent to the address we have on file for you, and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute or small claims dispute, (y) a description in reasonable detail of the nature or basis of the Dispute or small claims dispute, and (z) the specific relief that we are seeking. If you and Nex cannot agree how to resolve the Dispute or small claims dispute within thirty (30) days after the date notice is received by the applicable party, then either you or Nex may, as appropriate and in accordance with this Section 15, commence an arbitration proceeding or, to the extent specifically provided for in Section 15.1 (“Binding Arbitration” paragraph above), file a claim in court.

15.5 Process.

You and Nex agree that any Dispute or small claims dispute must be commenced or filed by you or Nex within one (1) year of the date the Dispute or small claims dispute arose, otherwise the underlying claim is permanently barred (which means that you and Nex will no longer have the right to assert such claim regarding the Dispute or small claims dispute). You and Nex agree that (a) the arbitration will be conducted in the county where you reside, (b) arbitration will be administered by JAMS in accordance with the Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect, except as modified by this Section 15. (The JAMS Rules are available at http://www.jamsadr.com/rules-comprehensive-arbitration/ or by calling JAMS at 1-800-352-5267), and (c) that the state or federal courts of the State of California and the United States, respectively, sitting in the State of California, County of Los Angeles, have exclusive jurisdiction over any appeals and the enforcement of an arbitration award. You may also litigate a small claims dispute in the small claims court located in the county of your billing address if the small claims dispute meets the requirements to be heard in that small claims court.

15.6 Authority of Arbitrator.

As limited by the FAA, these Terms and the JAMS Rules referenced above, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of the scope of this arbitration agreement and whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual. The Federal Arbitration Act will govern the interpretation and enforcement of this Section 15. To the extent there are any conflicts between the JAMS Rules and these Terms, the Terms will control.

15.7 Severability.

If any term, clause or provision of this Section 15 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 15 will remain valid and enforceable. Further, the waivers set forth in this Section 15 are severable from the other provisions of these Terms and will remain valid and enforceable, except as prohibited by applicable law.

15.8 Opt-Out Right.

You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted the Terms of this Section 15 by writing to: 1417 Gundry Ave, Long Beach CA 90813. In order to be effective, the opt out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 15.

16. Governing Law and Venue

You agree that all matters relating to your access to or use of the Sites, the Services, the purchase of Products, and the Nex Privacy Policy, including all disputes, will be governed by the laws of the United States and by the laws of the State of Delaware without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in Los Angeles County, California, and waive any objection to such jurisdiction or venue. Any Dispute between the parties that is not subject to arbitration or cannot be heard in small claims court pursuant to Section 15 must be brought within one (1) year after the Dispute arises, or the legal claim or cause of action arising from the Dispute is barred.

17. Miscellaneous Terms

17.1 Assignment.

You may not assign any of your rights or delegate any of your obligations provided under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms. Nex may assign its rights and obligations hereunder, in whole or in part, to any of its Affiliates or to a third without your consent, or for any other reason in connection with the operation of its business at any time without notice.

17.2 No Waivers.

The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Nex.

17.3 Entire Agreement.

Except as otherwise agreed in writing by amendment, addendum or subsequent agreement, these Terms will be deemed the final and integrated agreement between you and us on the matters contained in these Terms. Other terms or conditions, policies, or rules that are incorporated herein by references shall be considered part of these Terms and our agreement.

17.4 Severability.

If any provision of these Terms is held to be invalid by any law, rule, order, or regulation of any government or by the final determination of any state or federal court, such invalidity shall not affect the enforceability of any other provision of these Terms. If any provision of these Terms shall be illegal or otherwise unenforceable, such provision shall be severed, and the remainder of these Terms shall continue in full force and effect.

17.5 Electronic Signature.

You acknowledge and agree that your use of the Services may involve you providing an “electronic signature” indicating your desire to use the Sites and our Services. Your electronic signature indicates your acceptance of these Terms and formation of our agreement, and your consent to receive communications about this agreement electronically. If you wish to receive communications in another manner, you may contact Nex at hello@meetnex.com to change your communication preferences.

17.6 Relationship of the Parties.

Both you and Nex acknowledge and agree that no partnership is formed and neither of you nor Nex has the power or the authority to obligate or bind the other.

17.7 Privacy.

On certain areas of the Sites, you may be given the ability to provide personal information. Please read Nex’ Privacy Policy; for more information about Nex’ information collection and use practices. By using the Services, including by providing personal information through them, you agree to the collection, use, disclosure, and other processing of your personal information as described in our Privacy Policy.

17.8 Force Majeure Event.

The failure of Nex to comply with these Terms because of an act of god, war, fire, riot, terrorism, earthquake, actions of federal, state, territorial, or local governmental authorities, or for any other reason beyond the reasonable control of Nex, shall not be deemed a breach of our agreement.

17.9 Updates to Terms and Services.

From time-to-time Nex may update the Services and these Terms. Your use of the Services after Nex posts changes to these Terms constitutes your agreement to those changes effective from the date of such changes. Nex reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Sites and/or Services, or any portion of them, for any reason; (2) to modify or change the Services, or any portion of the Sites, and any applicable policies or terms including these Terms; and (3) to interrupt the operation of the Services, or any portion of the Services, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

In the event of a complaint or concern regarding these Terms, our Services, or for more information, please contact Nex at hello@meetnex.com or at the following address:

Nex Travel Inc., 1417 Gundry Ave., Long Beach, CA 90813

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Addendum A — Nex Ones Mobile Application (iOS and Android)

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Updated: July 1, 2026. This Addendum supplements, and forms part of, the Terms above. It applies when you access or use the Nex Ones mobile application for iOS and Android (the “App”), including its community, safety, shop, and referral features. This version replaces and supersedes the prior version of this Addendum dated June 15, 2026. The Terms above continue to apply in full; this Addendum adds App-specific terms, and to the extent of any conflict on an App-specific matter, this Addendum controls. By downloading, accessing, or using the App you agree to the Terms and to this Addendum.

A1. License to use the App

Subject to your compliance with the Terms and this Addendum, Nex grants you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the App on a device you own or control for your personal, non-commercial use. You obtain the App through the Apple App Store / TestFlight (iOS) or Google Play (Android) and must comply with the applicable store’s terms. You may not copy, modify, reverse-engineer, or distribute the App except as permitted by law.

A2. Eligibility and accounts

You must be 18 or older to create an account or use the App. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. The App is account-gated; you must provide a valid email and confirm it at sign-up.

A3. Community and interactions with other members

This section is important. It describes risks you assume and rights you give up when you interact with other members — online and in person.

• No screening. Nex does not conduct criminal background checks, identity verification, or other screening of members, and makes no representation about any member’s conduct, identity, age, or intentions.
• Interactions are solely between members. Nex does not control, and is not responsible for, the conduct — online or offline — of any member or any content they share. Your interactions with other members are solely between you and them.
• Not an organizer. Nex is not a party to, organizer of, sponsor of, or responsible for any in-person meeting, meetup, event, trip, or travel that members arrange through or in connection with the App. Any such meeting or trip is planned and undertaken solely by the members involved.
• Assumption of risk. You acknowledge that interacting with other members — especially offline, in person, at meetups, events, or while traveling — carries inherent risks, including illness, injury, emotional distress, property damage, or death, and you voluntarily assume all such risks.
• Release and waiver. To the fullest extent permitted by law, you release Nex and its affiliates, and their directors, officers, employees, and agents (the “Nex Parties”), from any and all claims, demands, and damages — including for personal injury, death, and property damage — arising directly or indirectly from your interactions with, or the conduct of, other members or third parties, whether online or offline, including during or as a result of any communication, meeting, meetup, event, or trip arranged or facilitated through the App, and including any use of or reliance on the community, safety, or referral features described below.
• California Civil Code §1542. If you are a California resident, you expressly waive Section 1542 of the California Civil Code (and any similar law of another jurisdiction), which provides that a general release does not extend to claims the releasing party does not know or suspect to exist at the time of the release and which, if known, would have materially affected the settlement.
• Safety. Use caution and good judgment; meet in public places, tell someone where you are going, do not share sensitive information, and leave any situation that feels unsafe. If you are in danger, contact local emergency services. Use the App’s reporting and blocking tools; we may, but are not obligated to, act on reports.

A4. Your content

You retain ownership of the content you post. You grant Nex a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, adapt, and distribute your content within and in connection with the Services to operate, secure, and promote them. You represent that you have the rights to your content and that it does not violate any law or third-party right. Nex may, but is not obligated to, monitor, moderate, remove, or restrict content and may suspend or terminate accounts in its discretion. We respond to valid copyright (DMCA) notices — contact hello@meetnex.com.

A5. Acceptable use

In addition to the acceptable-use rules in the Terms above, you agree that you will not:

• harass, threaten, stalk, intimidate, defraud, or harm others, or promote or facilitate any of the foregoing;
• post content that is illegal, infringing, hateful, defamatory, sexually exploitative, or that depicts or facilitates harm;
• impersonate any person or entity, or misrepresent your affiliation, identity, or relationship with anyone;
• use the community, location, connection, or safety features to locate, track, surveil, contact, or facilitate harm to another person without that person’s knowledge and consent, or in violation of any anti-stalking, anti-harassment, wiretapping, recording, or privacy law;
• use the Fake Call feature, or any App feature, to defraud, deceive, or unlawfully evade any person, law enforcement, or emergency service, or in any manner that violates applicable law;
• record, store, or share audio, video, images, or communications of any person without obtaining any consent required by the laws that apply to you;
• spam, bulk-message, or send unsolicited invitations or solicitations; harvest, scrape, or collect other members’ data or content by any automated or manual means; or
• interfere with, disrupt, probe, or attempt to gain unauthorized access to the App, its accounts, or its systems.

A6. Messaging

Direct and group messages are for personal communication between members. Do not use them for spam, harassment, or unlawful content. Messages are not end-to-end encrypted; they are stored on our servers, and we may access them where reasonably necessary for safety, security, legal compliance, moderation, or to enforce these Terms (see the Privacy Policy).

A7. Safety features — non-emergency service; no guarantee; assumption of risk

The App offers optional, opt-in safety tools, which may include Check-ins, a “Cover-Me” timer (which is designed to alert a person you choose if you do not check in by a deadline you set), a personal Safety Circle of “watchers” you designate, and a “Fake Call” feature (a simulated incoming call, which may play a short audio clip you recorded). These are convenience tools only. Read this section carefully before relying on them.

NEX ONES IS NOT AN EMERGENCY, LIFE-SAFETY, MEDICAL, SECURITY, OR MONITORING SERVICE. It is not a substitute for emergency services (such as 911), professional monitoring, security, medical, or first-responder services, and it does not contact emergency services or any first responder for you. In an emergency, or if you believe you may be in danger, contact local emergency services directly.

• No guarantee of delivery, accuracy, or response. The safety features depend on many factors outside our control, including your and your watchers’ device power, settings, and connectivity; mobile network, internet, and push-notification availability; operating-system behavior; location-signal accuracy; and whether a watcher actually receives, sees, understands, and chooses to act on an alert. We do not guarantee that any check-in, alert, timer, notification, or location will be delivered, delivered on time, accurate, complete, or received or acted upon, and location information may be delayed, imprecise, or unavailable.
• Watchers act voluntarily; no duty is created. Watchers are people you choose. They are not employed, engaged, trained, screened, or supervised by Nex, and they have no obligation to Nex or to you to monitor, respond to, or act on any alert. Nex is not responsible for any act or omission of any watcher. If you agree to serve as another member’s watcher, you do so voluntarily, and nothing in the App creates any legal duty, obligation, or liability on your part enforceable by Nex.
• You are responsible for your own safety. The safety features are aids that supplement — and never replace — your own judgment and precautions. You are solely responsible for your safety decisions and for how you configure and use these features.
• Fake Call is simulated locally. The Fake Call feature runs on your device to simulate an incoming call. It does not place a real call and does not connect to, contact, or transmit anything to any person, watcher, operator, emergency service, or other third party. Do not rely on it to reach anyone.
• Location sharing and watcher information. By enabling a safety feature that shares location, you consent to Nex collecting your precise location and disclosing it, together with your check-ins and safety-session status, to the watcher(s) you designate, so they can attempt to locate you (see the Privacy Policy). When you add a watcher, you represent that you have that person’s permission to provide their name and any contact details you enter and to have the App contact them, and you are responsible for that person’s information and for your interactions with them.
• Recording. If you record an audio clip for the Fake Call feature, you are responsible for complying with all laws that apply to recording, including recording only your own voice or content you have the right to record.
• Assumption of risk and release. To the fullest extent permitted by law, you assume all risk arising from your use of, or reliance on, the safety features — including any failure, delay, inaccuracy, or non-delivery of an alert, check-in, or location, and any act or omission of any watcher or other person — and you release the Nex Parties from any and all claims, demands, and damages (including for personal injury, death, and property damage) arising from or related to the safety features. This release is in addition to, and does not limit, the release and §1542 waiver in Section A3.

A8. Location and information you choose to share

The App lets you choose whether and what to share, including your city, an approximate area, a precise place you tag on a post or Trip, your real-time or recent whereabouts through safety features, and your travel plans. Sharing location, whereabouts, or travel plans — especially publicly — can create personal-safety and privacy risks, including unwanted contact, tracking, or theft. You decide what to share and with whom, and you assume the risks of doing so. Review your visibility and privacy settings before sharing.

A9. Invitations and referrals

The App lets you invite others (for example, by email or by sharing a link) and may credit successful invitations and community activity with “Standing” points or rewards. You agree that: you will invite only people who have given you permission to enter their contact information and to receive an invitation; invitations are personal and one-to-one, and must not be used for spam, bulk distribution, or unlawful solicitation; and you will not attempt to obtain points or rewards through self-referral, duplicate or fake accounts, bots, automated means, or any other fraud or abuse. Nex may investigate suspected abuse and may withhold, reverse, adjust, or void any points, rewards, or referral credit obtained in violation of these Terms, and may suspend or terminate accounts involved.

A10. “Standing” rewards

“Standing” points recognize participation. Points have no cash value, are not property, and are not transferable or redeemable for cash. Nex may change, suspend, or discontinue the program and may adjust or forfeit points obtained through fraud, abuse, or violation of these Terms.

A11. Shop and purchases

The Shop displays your meetnex.com order information. Purchases are made on meetnex.com and are governed by the Terms above and the store’s sale, shipping, and return terms — not by the App. The App is not a point of sale, and payment card data is never received or stored by the App.

A12. App-store terms

• Apple (iOS). These Terms are between you and Nex, not Apple. Apple is a third-party beneficiary of these Terms and may enforce them. Apple has no obligation to furnish maintenance or support for the App and is not responsible for any product warranties or claims relating to the App. You represent that you are not located in a U.S.-embargoed country or on any U.S. prohibited-party list, and you will comply with the Apple Media Services Terms and Conditions.
• Google (Android). You obtain the App through Google Play and agree to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the App.

A13. Disclaimers; limitation of liability; indemnification

The App and Services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, to the fullest extent permitted by law, including with respect to the community, safety, shop, and referral features and any location or alert delivery. The disclaimers of warranties, limitations of liability, and indemnification set out in the Terms above apply equally to your use of the App and are in addition to the releases in Sections A3 and A7. Without limiting the indemnification in the Terms above, you agree to indemnify and hold harmless the Nex Parties from claims arising out of or related to: your content; the information, location, or invitations you share or send; your use or misuse of the safety features; and your interactions with other members or watchers, whether online or offline.

A14. Suspension and termination

Nex may suspend, limit, or terminate your access to the App or any feature, or remove content, at any time, with or without notice, including for any violation of these Terms or to protect the App, its members, or third parties. You may stop using the App and delete your account at any time (see the Privacy Policy). Provisions that by their nature should survive termination — including ownership, disclaimers, releases, limitations of liability, indemnification, and dispute resolution — survive.

A15. Dispute resolution; governing law; changes

The governing law, venue, binding arbitration, and class-action-waiver provisions of the Terms above apply to the App and to this Addendum. We may update this Addendum as the App evolves; material changes will be noticed in the App or by email, and your continued use constitutes acceptance.

A16. Contact

Questions about the App or these terms: hello@meetnex.com, or Nex Travel Inc., 1417 Gundry Ave., Long Beach, CA 90813.