Nex Up: the Hawaii Edition
Nex Up, a series of in-depth talks and interviews where we explore the stories, cultures, and inspirations behind our destination-inspired collections. Join us as we dive into the rich history and vibrant essence of each locale, beginning with the captivating beauty of Hawaii in this episode.
OceanGuard™ Exterior
Constructed from OceanGuard™ polycarbonate, the Hawaii Edition luggage boasts a dent-resistant, impact-friendly shell that is virtually unbreakable. This aerospace-grade, water-resistant hard shell ensures your belongings are protected in style. Our sustainable materials, partially made from recycled content, offer unmatched durability and sophisticated design.
VelvetWave™ Interior
The interior of our luggage sets a new standard for comfort and functionality. We use VelvetWave™ material for the pockets and dividers, providing an exceptionally smooth, flat, and clean touch. This luxurious material is not only soft and high-end but also water, bacterial, and mold-resistant, thanks to our advanced technology.
SilkGlide™ Handle and Wheels
Experience the smooth elegance of our luggage pull, featuring the SilkGlide™ coating that offers a refined feel and superior quality. The ultra-sturdy telescopic handle has four adjustable height settings, ensuring a comfortable grip for travelers of all heights. Equipped with high-performance 360° spinner wheels, this suitcase glides effortlessly and silently on almost all surfaces, including carpets in hotels, making navigation through airports and other locations a breeze.
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Change your TSA lock code
- Insert a pointed tool into the small square button adjacent to the numbers and set your desired code. Press the slider button to confirm.
- To unlock the zippers, match the numbers to your code and press the slider button.
Premium materials and easy to maintain.
- For the interior pockets, we use YKK zippers combined with VelvetWave™ fabric to provide you with an exceptionally smooth experience. They have excellent sealing properties and are odor-resistant, which means you can store dirty clothes in the pockets.
- Your suitcase is made from aerospace-grade OceanGuard™ polycarbonate, offering unparalleled durability. You can clean the surface by gently wiping it with a damp cloth or one moistened with a cleaning agent. This also applies to the Interior.
World's First
Million-Mile Return Policy
Initiating a Return/Trade-In
Customers can return or trade in their products at any time after purchase. Simply use our online evaluation tool to estimate the product's condition and potential trade-in or return value.
Inspection and Testing
Upon receipt, products undergo a rigorous inspection to determine if they can be refurbished to a 'like-new' standard. Our thorough testing process ensures that we maintain the highest quality standards.
Handling Non-repairable Products
If a product fails the inspection, customers have the option to have it shipped back at their cost or to recycle it free of charge. Parts from recycled products will be used for future repairs, contributing to our commitment to sustainability.
The Million-Mile Return Policy applies only to our new luggage products. Nexperience collection products, bags, and accessories have their own specific return policies. Please read the respective return policies for detailed information.
Learn More100% Carbon Neutrality by 2035 Roadmap
We focus on sustainable practices and renewable energy to protect the environment, so you can explore in meaningful ways.
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